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Versa 2 unresponsive

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‎05-21-2023 01:44 - last edited on ‎05-21-2023 08:05 by Fitbit Moderator

‎05-21-2023 01:44 - last edited on ‎05-21-2023 08:05 by Fitbit Moderator

My versa 2 is stuck on 

Source 

Output

Add device settings in app

Nothing else shows on watch 

Tried to hold button 10 seconds and nothing 

Please advise thankyou 

 

 

Moderator Edit: Clarified subject

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‎05-21-2023 08:06 - edited ‎05-26-2023 03:54

‎05-21-2023 08:06 - edited ‎05-26-2023 03:54

Hi there, @Dodo1999. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-21-2023 08:06 - edited ‎05-26-2023 03:54

‎05-21-2023 08:06 - edited ‎05-26-2023 03:54

Hi there, @Dodo1999. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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