Versa 2 vibration stopped working

[Lidh91]

All vibrations stopped working on my Versa 2. Have gone through all the fixes at the forum but nothing works. And the vibaration is totaly dead.

Looked at all the settings and also reset to factory settings but it didn't help.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Lidh91. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

To better assist you, please make sure you've followed all tips and recommendations provided here Why didn't my Fitbit device alert me?

[Lidh91]

Hi!

Yes I tried them all, and nothing worked. The watch won't move in any way. So it seems to be a michnical problem. Not in the softare.

[Lidh91]

Hi @MarreFitbit 

Tried them all and nothing worked. My fitbit will not vibrate for anything. 

[Guy_]

Hi @Lidh91 - it won't fix it but try the SimpleVibrate app which shows the 8 different vibrations possible. If none work it is indeed a watch fault.

[Lidh91]

@Guy_ tried them all, but the watch is totally still, not even a twitsh from it.

[Guy_]

@Lidh91- thanks, you could try a factory reset but it is unlikely to fix it, and may render the watch useless. You can chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support for help with that.

If it is still under warranty it can be replaced.

[Lidh91]

@Guy_  & @MarreFitbit the problem is that I live in sweden and the only way to contact support here is eather by the forum or twitter and I don't use twitter.