Versa 2 voice replies stopped working

[ReganH09]

My talk to text is suddenly not working. Nothing has changed. It just stopped working. I've restarted the watch, confirmed the correct language. Nothing is working. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @ReganH09. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

Please note you can receive notifications even if you're in the next room (up to 30 feet away), but the Versa 2 and the phone need to be closer together for voice replies to work. With that noted let's continue to troubleshoot your watch.

1. Factory Reset 
- Open your Fitbit App and sync your Versa 2 to save your data.
- On the clock face, swipe to the left and tap on settings to open it.
- Swipe down to about and select about, then select factory reset.
- Your display will go blank and then the Fitbit logo will appear.

2. Set Up Device
Please set up your Versa 2 back to your Fitbit Account, as instructed below:

- Tap the Today tab and tap your profile picture.
- Tap Set Up a Device.
 - Choose your device and follow the on-screen instructions to continue.

Step 3. Set up Alexa with instruction in the help article below
How do I set up a voice assistant on my Fitbit smartwatch? 

Step 4. Set up Quick replies with instruction in the Link below
How do I respond to messages with my Fitbit device? 

Note: Take into consideration that a factory reset deletes any stored data, which includes all data that hasn't synced to your Fitbit account, your applications, alarms, etc. 

Hope that helps.