Versa 2 white rolling screen

[SunsetRunner]

My fitbit versa 2 has been working fine for nearly a year and then I woke up this morning to my screen rolling white and feeling a bit warm. 

I haven't worn it all day and put it on charge as phone said it needed charging.

I've come home to the screen still doing the same.

I cant do anything with it including turning it off. The screen isn't cracked or anything and I always have a protective cover on it to prevent any damage.

Can anybody please help me

Moderator edit: subject for clarity and label

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thanks for the details shared in your post and for already trying to resolve the issue. The best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected.

By the way, I've moved your post to Other Versa Smartwatches board so we can keep our forums organized.

See you around.

[DanDL2]

Did you ever get a solution to this? Mine did it a couple months back and while on the phone with tech support, it resolved itself. It just happened again tonight and I’ve reset it 10-15 times. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @DanDL2.

Thank you for joining the thread and sharing that you're experiencing the same issue with your watch. I appreciate your efforts and the additional details. Since you've tried already restarting your watch, I recommend switching to a Fitbit clock face: How do I change the clock face on my Fitbit device? 

Hope this helps.