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Versa 2 white screen

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‎05-04-2022 10:33 - last edited on ‎05-05-2022 07:51 by Fitbit Moderator

‎05-04-2022 10:33 - last edited on ‎05-05-2022 07:51 by Fitbit Moderator

I’ve had a Versa 2 now for nearly 2 years had no problems with it , suddenly at the weekend it stopped working it left me with a whit screen, I’ve tried to restart but it’s still got the white screen on a iPhone, 

 

Moderator Edit: Clarified subject

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‎05-05-2022 07:54 - edited ‎07-23-2023 05:10

‎05-05-2022 07:54 - edited ‎07-23-2023 05:10

Hi there, @debzjones. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2.

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-05-2022 07:54 - edited ‎07-23-2023 05:10

‎05-05-2022 07:54 - edited ‎07-23-2023 05:10

Hi there, @debzjones. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2.

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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