06-30-2020 00:48
06-30-2020 00:48
Screen hasjust about completely turned white with lines across.
Feedback still works when I touch it and it still syncs with my phone.
Rebooted multiple times and even ran the battery to 0% and charged.
Purchased last October and this is my THIRD Fitbit....
06-30-2020 02:43
06-30-2020 02:43
Hi @Fit-Lo Try a factory reset. If that doesnt help then contact Support.
BUTTON FACTORY RESET FOR VERSA 2 AND VERSA LITE
Hold the back button for about 8 seconds.
When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds).
Hold the button again until you feel a second, longer vibration, which indicates the factory reset.
Helen | Western Australia
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06-30-2020 05:02
06-30-2020 05:02
Still all white and now no longe syncing with the phone.