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Versa 2 won't charge

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‎11-23-2021 08:19 - last edited on ‎11-23-2021 08:43 by Fitbit Moderator

‎11-23-2021 08:19 - last edited on ‎11-23-2021 08:43 by Fitbit Moderator

Hi All , 

Would really appreciate your help on this : I haven't used my versa 2 for few months and it is not charging now. Once I connect to plug I can see it charging but it does not exceed 0% 

 

Kindly advise

 

Moderator Edit: Clarified subject

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‎11-23-2021 08:44

‎11-23-2021 08:44

Hi there, @Dellica. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

 

I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-23-2021 08:44

‎11-23-2021 08:44

Hi there, @Dellica. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2.

 

I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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