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Versa 2 won't charge

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‎01-10-2022 20:36 - last edited on ‎01-11-2022 04:39 by Fitbit Moderator

‎01-10-2022 20:36 - last edited on ‎01-11-2022 04:39 by Fitbit Moderator

Has anyone had a problem with their versa 2 not charging at all?

 

Moderator Edit: Clarified subject

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‎01-11-2022 04:41 - edited ‎02-27-2024 11:23

‎01-11-2022 04:41 - edited ‎02-27-2024 11:23

Hi there, @Debhinch. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-11-2022 04:41 - edited ‎02-27-2024 11:23

‎01-11-2022 04:41 - edited ‎02-27-2024 11:23

Hi there, @Debhinch. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I'd recommend following the tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-11-2022 13:23

In response to MarreFitbit

‎01-11-2022 13:23

Hi yes I have done this and it still won't charge at all.

Thanks

 

 

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‎01-11-2022 13:51 - edited ‎12-28-2023 07:14

In response to Debhinch

‎01-11-2022 13:51 - edited ‎12-28-2023 07:14

@Debhinch I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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