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Versa 2 won't charge

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‎04-30-2022 23:06 - last edited on ‎05-02-2022 15:30 by Fitbit Moderator

‎04-30-2022 23:06 - last edited on ‎05-02-2022 15:30 by Fitbit Moderator

The Versa 2 is not charging. There is a red bow like image on the battery image

 

Moderator Edit: Clarified subject

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‎05-02-2022 15:32 - edited ‎10-23-2023 10:02

In response to SunsetRunner

‎05-02-2022 15:32 - edited ‎10-23-2023 10:02

Hi there, @Sushmitak. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @SunsetRunner Thanks for helping out!

If you haven't done so yet, please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-02-2022 09:46

‎05-02-2022 09:46

Hello @Sushmitak 

Have you tried restarting your Fitbit Versa 2? Here’s  how…just hold your button on the left side of your Fitbit continuously until you see the Fitbit Logo. Usually only takes 8-10 seconds. Once the Logo appears let go of the button and see if that fixes the issue.

Let me know how it goes and if this answers your question. 😃 Happy Stepping!

 

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‎05-02-2022 15:32 - edited ‎10-23-2023 10:02

In response to SunsetRunner

‎05-02-2022 15:32 - edited ‎10-23-2023 10:02

Hi there, @Sushmitak. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @SunsetRunner Thanks for helping out!

If you haven't done so yet, please follow the troubleshooting steps provided here Why isn't my Fitbit device's battery charging?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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