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Versa 2 won't charge

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‎05-27-2020 19:07 - last edited on ‎06-22-2020 03:18 by Fitbit Moderator

‎05-27-2020 19:07 - last edited on ‎06-22-2020 03:18 by Fitbit Moderator

I recently bought a Versa 2. It’s been about 3 weeks.

 

I was having no problems with it until my charger stopped working. My puppy chewed on the cord so I bought another at Walmart, a FitBit brand charger.

 

i got it Home, plugged it i

 

Moderator Edit: Clarified subject

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‎06-22-2020 03:20 - edited ‎09-30-2023 05:31

‎06-22-2020 03:20 - edited ‎09-30-2023 05:31

Hi there @AshleyMyers826, welcome to the Community Forums. Thanks for the details provided in your post and for letting me know that you bought a new Fitbit charger in order to properly charge your Versa 2.

I've seen that you contacted our Support Team after posting here and saw they helped you to get back on track. 😉

Maria | Community Moderator, Fitbit


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