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Versa 2 won't charge

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‎09-20-2021 05:00 - last edited on ‎09-20-2021 11:20 by Fitbit Moderator

‎09-20-2021 05:00 - last edited on ‎09-20-2021 11:20 by Fitbit Moderator

I bought my Versa 2 in June 2021 and now it has stopped working. Nothing happens when I put it on the charger. My husbands watch charges so I know it isn’t the charger. Help!

 

Moderator Edit: Clarified subject

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‎09-20-2021 11:22 - edited ‎08-11-2023 07:04

‎09-20-2021 11:22 - edited ‎08-11-2023 07:04

Hi there, @CRuggieri. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I'd recommend taking a look at this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-20-2021 11:22 - edited ‎08-11-2023 07:04

‎09-20-2021 11:22 - edited ‎08-11-2023 07:04

Hi there, @CRuggieri. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I'd recommend taking a look at this help article Why isn't my Fitbit device's battery charging?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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