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Versa 2 won't display time and stats correctly

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‎12-06-2019 08:36 - last edited on ‎12-07-2019 04:45 by Fitbit Moderator

‎12-06-2019 08:36 - last edited on ‎12-07-2019 04:45 by Fitbit Moderator

Steps not showing anymore

Stats do not change

Time is incorrect

 

 

Moderator edit: updated subject for clarity

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‎12-07-2019 04:44

‎12-07-2019 04:44

@riririgg, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not showing your stats and time properly.

 

Please restart your Versa as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issues get fixed.

 

Make sure that the mobile device you sync your watch with, has the correct time.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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