07-28-2024
16:42
- last edited on
07-29-2024
07:34
by
MarreFitbit
07-28-2024
16:42
- last edited on
07-29-2024
07:34
by
MarreFitbit
Has a exclamation mark in the middle and won’t hold charge
Moderator Edit: Clarified subject
07-28-2024 18:59
07-28-2024 18:59
Hi @Arriyann which Fitbit do you have? It's best to put this in the forum area that best matches the device you're using.
07-28-2024 19:32
07-28-2024 19:32
I have the Fitbit Versa 2
07-28-2024 19:59
07-28-2024 19:59
I'll move your post to that area for more relevant responses.
07-29-2024 07:37
07-29-2024 07:37
Hi there, @Arriyann. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear about the issues with your Versa 2. We're here to help you! @Odyssey13 Thanks for your help!
I've seen you contacted our Support Team after posting here and they already offered some troubleshooting steps, my best advice is to keep the conversation directly with them so they will tell you what is the next step in case that the recommendations provided haven't worked.
Thanks in advance!
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07-29-2024 08:12
07-29-2024 08:12
Thanks but they couldn’t help me