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Versa 2 won't keep the right time

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‎11-19-2021 06:07 - last edited on ‎11-19-2021 09:27 by Fitbit Moderator

‎11-19-2021 06:07 - last edited on ‎11-19-2021 09:27 by Fitbit Moderator

My Versa 2 says the right time as long as it is syncing, but as soon as it stops syncing, It goes 1 hour ahead. this has happened twice already. It happens about 24 hours after my last sync. How can I fix this?

 

Moderator Edit: Clarified subject

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‎11-19-2021 09:31 - edited ‎02-24-2024 02:29

‎11-19-2021 09:31 - edited ‎02-24-2024 02:29

Hi there, @stuartf18. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from. 

Please keep in mind that your Versa 2 may show an incorrect time if it hasn't synced to your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. If you've been experiencing syncing difficulties, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-19-2021 09:31 - edited ‎02-24-2024 02:29

‎11-19-2021 09:31 - edited ‎02-24-2024 02:29

Hi there, @stuartf18. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 2. I understand where your concern is coming from. 

Please keep in mind that your Versa 2 may show an incorrect time if it hasn't synced to your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. If you've been experiencing syncing difficulties, see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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