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Versa 2 won't provide maps of my waking and biking activities

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‎10-04-2020 18:51 - last edited on ‎10-05-2020 07:10 by Fitbit Moderator

‎10-04-2020 18:51 - last edited on ‎10-05-2020 07:10 by Fitbit Moderator

Map of walking or biking does not show anymore on my dashboard  can this be repaired.

 

 

Moderator edit: updated subject for clarity

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‎10-05-2020 07:09

‎10-05-2020 07:09

Hi @Ritchardson, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it won't provide the map of your walking or biking activities.

 

Please restart your Versa 2 as described in this help article. After this, check out this help page, which explains how the GPS feature works on your Fitbit device and it also includes some troubleshooting steps for you to try.

 

Finally, monitor your watch during your activities and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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