06-28-2023 09:13 - last edited on 06-29-2023 09:01 by MarreFitbit
06-28-2023 09:13 - last edited on 06-29-2023 09:01 by MarreFitbit
I reset my Fitbit versa 2 and now I am unable to set up. I tried enaing airplane mode on, hard reset the device and also restarted my iphone 12 many tomes, switched on and off bluetooth and tried other methods but still not unable to pair it. Please help!!
Moderator Edit: Clarified subject
06-29-2023 09:03
06-29-2023 09:03
Hi there, @Totoruni. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
In addition to the steps you've done, please try the following in the order listed:
With the steps above, what I want you to do is to pair your Versa 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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06-29-2023 18:39
06-29-2023 18:39