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Versa 2 won't setup

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‎01-02-2021 05:52 - last edited on ‎01-03-2021 19:48 by Fitbit Moderator

‎01-02-2021 05:52 - last edited on ‎01-03-2021 19:48 by Fitbit Moderator

Is website down trying to set up my new fit bit versa 2 but its not working already set previous 1 up with no problems

 

Moderator Edit: Clarified subject

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‎01-03-2021 19:48

‎01-03-2021 19:48

Hi @Heatherhrh, welcome to the Community Forums.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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