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Versa 2 won't start up

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‎09-08-2020 17:33 - last edited on ‎09-09-2020 05:07 by Fitbit Moderator

‎09-08-2020 17:33 - last edited on ‎09-09-2020 05:07 by Fitbit Moderator

My Versa 2 would not start. It's only 13 month. 

Disappointed

 

 

Moderator edit: updated subject for clarity

 

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‎09-09-2020 05:06

‎09-09-2020 05:06

Hi @Monyibrahim, welcome to our Fitbit Community! I'm sorry to hear that your Versa 2 won't start up. I totally understand how you feel about this.

 

I was able to get in touch with our Support team and was told that they assisted you via email and will reply to your last email in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll be around if any question arises. 

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎09-09-2020 11:21

In response to JuanJoFitbit

‎09-09-2020 11:21

Thank you for your reply.
They offer me 35% Of a new watch.
I don't think I will like to buy another Fitbit with this kind of customer
service.
You don't buy a watch to last 13 months.
Thank you.
Mony.
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