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Versa 2 won't swipe

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‎02-19-2020 13:45 - last edited on ‎02-20-2020 09:49 by Moderator Alum

‎02-19-2020 13:45 - last edited on ‎02-20-2020 09:49 by Moderator Alum

I have been have problems with my Versa 2 because its stuck on te clock face and wont let me swipe on any of the other pages.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎02-19-2020 16:40

‎02-19-2020 16:40

Install a different clock face and then try a Restart and do it several times if necessary if the clock face doesn't work.

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‎02-20-2020 09:49

‎02-20-2020 09:49

Welcome to the Community, @Savannahellis and @SunsetRunner, thanks for the input.

 

I was able to see here that our friend @SunsetRunner provided some instructions in order to fix this swiping issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

 

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-21-2020 19:28

In response to AlejandraFitbit

‎02-21-2020 19:28

There is a ridiculous amount of resetting that has to occur just to get the screen touch to work properly. Is this a bug/glitch? Will it be resolved? This seems like an ineffective long term solution. 

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