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Versa 2 won’t swipe

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‎04-19-2020 13:25

‎04-19-2020 13:25

I received my Versa 2 as a Christmas gift in 2019. It is now April 2020 and my fitbit will not swipe. It stays on the clock screen and I can’t set alarms or timers or do basically anything else on it. Please help my Fitbit is BRAND new and shouldn’t be doing this. 

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‎04-19-2020 18:26

‎04-19-2020 18:26

I am in the same exact position. Please let me know if you hear anything.

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‎04-19-2020 18:29

In response to mrsmgreer3

‎04-19-2020 18:29

They asked me to do a Factory Reset, but the dang thing wont even complete that process correctly. So over it! 😠

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