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Versa 2 won't sync with my Fitbit app

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‎05-22-2023 05:46 - last edited on ‎05-22-2023 11:45 by Fitbit Moderator

‎05-22-2023 05:46 - last edited on ‎05-22-2023 11:45 by Fitbit Moderator

Is not updating to today’s data, just showing all of yesterday’s even after syncing.

 

Moderator Edit: Clarified subject

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‎05-22-2023 06:00

‎05-22-2023 06:00

@SharieD Is this in the app or on the watch itself? I'd restart the watch and uninstall and reinstall the Fitbit app to see if that fixes it.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎05-22-2023 06:07

In response to Heather-S

‎05-22-2023 06:07

It’s in the app, how do I restart the watch?
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‎05-22-2023 11:48 - edited ‎05-28-2023 05:17

In response to SharieD

‎05-22-2023 11:48 - edited ‎05-28-2023 05:17

Hi there, @SharieD. Thanks for the details provided in your post about the issue with your Versa 2. @Heather-S Thank you so much for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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