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Versa 2 won't sync

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‎09-07-2020 01:15 - last edited on ‎09-07-2020 10:48 by Fitbit Moderator

‎09-07-2020 01:15 - last edited on ‎09-07-2020 10:48 by Fitbit Moderator

I can’t enable all day sync on my versa 2? When I manually swipe down it is taking ages. Any advice?

 

Moderator Edit: Clarified subject

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‎09-07-2020 01:19

‎09-07-2020 01:19

All day sync is now on by default and Fitbit has removed the option to turn it on / off:

 

"To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/1877.htm

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‎09-07-2020 09:51

In response to SteveH

‎09-07-2020 09:51

@SunriseRun430 -

 

As @SteveH has pointed out, it is always on - - - automatically updating every 15 minutes, as well as every time the app is placed in the foreground, which starts the 15 minute countdown over again.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
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‎09-08-2020 00:40

‎09-08-2020 00:40

Thanks for your responses - I disconnected and reset my Bluetooth and wireless connections and seems ok now

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