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Versa 2 won't sync

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‎10-01-2020 18:00 - last edited on ‎10-02-2020 10:58 by Fitbit Moderator

‎10-01-2020 18:00 - last edited on ‎10-02-2020 10:58 by Fitbit Moderator

My versa 2 is not syncing the update with my fitbit app.

 

 

Moderator Edit: Clarified subject

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‎10-02-2020 11:11 - edited ‎10-07-2023 08:05

‎10-02-2020 11:11 - edited ‎10-07-2023 08:05

Hi there @THORAN1968, welcome to the Community Forums. I'm sorry to hear that your Versa 2 stopped syncing to your phone. I'll be glad to help you. 

I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-02-2020 11:11 - edited ‎10-07-2023 08:05

‎10-02-2020 11:11 - edited ‎10-07-2023 08:05

Hi there @THORAN1968, welcome to the Community Forums. I'm sorry to hear that your Versa 2 stopped syncing to your phone. I'll be glad to help you. 

I'd recommend following the troubleshooting steps provided in this help article: Why won't my Fitbit device sync? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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