Versa 2 won't sync

[Gunda1964]

After app fitbit to Google is time/zone not syncing and work. Batt 100%. Time zone tried change…. Nothing is useless for me now after Google took over…. What to do? Ive tried multiple times to restart the Watch to…

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Gunda1964. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from.

In addition to the steps you've done, please try the following in the order listed:

• Unpair your Charge 5 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Charge 5.
• If there is no connection, restart your Charge 5.
• Set up notifications again. 
• Once your Charge 5 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Charge 5 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[megantopolski1]

Why do the steps reference charge 5 when the issue is for a versa 2? I'm having the same issue

[Gunda1964]

Eh why this reply when i have versa2????

the solution was this: go out of house, delete everything. 
Set new app again and restart configure the watch with another Wi-Fi. It took a while with new updates and now it works again.