help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-31-2023 12:22 - last edited on ‎08-01-2023 12:08 by Fitbit Moderator

‎07-31-2023 12:22 - last edited on ‎08-01-2023 12:08 by Fitbit Moderator

Well, my versa 3 has now bricked, not long after the warrantee expired.  Just like my two (mine and my wife's) versas before it.

Thinking about trying a garmin.  I've heard they are good.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
6 REPLIES 6

‎07-31-2023 17:01

‎07-31-2023 17:01

Fitbit watches are a bad investment

 This is my third...and just like that not holding charge...frozen!! Trying to speak to customer service..good luck!! 

Best Answer

‎08-01-2023 05:47

‎08-01-2023 05:47

My Versa 3 bricked three days ago.  I had it for less than 9 months before it completely failed.  This was also my 3rd Fitbit.  I chatted with support and they were supposedly going to email me a voucher or code for a replacement.  I haven't received anything.  I ordered a Garmin that is arriving tomorrow.  Several of my friends have Garmins and really like them.  They seem to last longer than 9 months anyway.

Best Answer
0 Votes

‎08-01-2023 07:01

In response to veganrower

‎08-01-2023 07:01

I have a friend who loves his Garmin.  The only thing holding me back is that one of the things I really liked about the Fitbit (and more-so with my brief trial with the Samsung watch because it worked better) was the flashlight app.  I used that all the time.  But now apparently the Versa 4 does not support 3rd party apps, which the flashlight app was, so that's out.  Garmin has a version with a flashlight, but it is hundreds of dollars more!!  Maybe I'm back to the Samsung...

Best Answer

‎08-01-2023 10:23

In response to lkamb

‎08-01-2023 10:23

I invested 3 times. And every time including current Fitbit just dies!! My daughter has a Samsung watch FIVE YEARS...she NEVER...NEVER HAD OR HAS A PROBLEM!
WHAT THE HELL FITBIT!! Get you watch making skills correct!!
Unsatisfied customer!!! Moving om!!

Fitbit NOT WORTH THE COINS!!

Sent from my T-Mobile 5G Device
Get Outlook for Android<>
Best Answer

‎08-01-2023 10:45

‎08-01-2023 10:45

Same with my fitness tracker yesterday.  My versa 3 has also stopped completely, it will not charge now and had to be removed from its charger as it's temperature becomes way too hot.  That being said, I am beginning to wonder if this is planned obsolescence?  Regardless, I was getting annoyed with the constant try premium ad constantly bothering me too... 

Best Answer

‎08-01-2023 23:16

In response to BernJ

‎08-01-2023 23:16

My Versa 3 is gone too. After shutting it off to give the battery a rest, it hasn't powered up. It's been over two weeks and still nothing. I've watched countless troubleshooting videos and even tried a new cable. I find myself pressing and holding the haptic buttons over and over, thinking it will somehow power back on...

Best Answer