Versa 2 won't sync

[ewihlborg159]

versa 2 won't sync 

Moderator edit: clarified subject.

[JulesReD]

Me too. I’ve tried all the different ways to get it to work, no success. 😢

[ManuFitbit]

Welcome to the forums @ewihlborg159 @JulesReD 

Thank you for providing the details regarding the situation with Versa 2, and for trying to fix it through different ways. 

If you haven't done so already, please try the following steps that have been useful for other users: 

• Force quit the Fitbit app. 
• Turn Bluetooth off and on. 
• Open the Fitbit app and sync again

In addition, I recommend that you try restarting the device: Press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button.

If you're still having any issues, let me know if you already tried all the steps listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available. 

[Byebye_fb]

Keep app updated to latest version 

That's the advice????

It's the latest update that has caused all the issues people are reporting with their fitbit. 

Mine was working perfectly and now won't sync, battery draining in a day, can't select exercise activities, steps and activities not being recorded and not syncing with my phone. Iv reset mine, disconnected and setup again and nothing has changed. This all started after the latest update 

[JulesReD]

Thank you. I followed your advice and it now works perfectly. Xxx

Sent from my iPad