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Versa 2 won't sync

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I I got my Versa to yesterday when I turn it on all it says is download the app I've done that it will not sync with my phone or my computer help

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Mine worked for just under a day, then lost its connection when I was outrunning and wouldn't sync when I finished.  When I got home I had to restart my phone, turn on/off bluetooth, turn off the watch, and force stop the app.  Then after all that it magically started working again...until I woke up this morning.  Now it's not connected at all.  I did all the same steps again and nothing.  I removed the watch from the app and tried to add it again...still nothing.  Annoyed that I'll have to return to the store when I really don't have time this week.  I miss my Pebble, but I needed a replacement since it lost the voice reply feature when Fitbit bought them and killed multiple features.  Really shouldn't have trusted Fitbit.

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Mine won't do anything the screen on the watch just keeps scrolling down load the fit bit app

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I got mine for Christmas. It is now 6 days later and I can't get it to connect at all. I had to keep on resetting it and my phone to get it to sync. Today it won't sync no matter what I do. I tried a factory reset, removing and reinstalling the app, restarting my phone, turning Bluetooth off and on, but nothing worked. I'm taking it back to the store.

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I finally got it working after some tinkering with Fitbit support.  We just kept trying different things quite a few times. But I got it working that night.

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