09-18-2019 03:43
09-18-2019 03:43
I I got my Versa to yesterday when I turn it on all it says is download the app I've done that it will not sync with my phone or my computer help
09-18-2019 03:53
09-18-2019 03:53
Mine worked for just under a day, then lost its connection when I was outrunning and wouldn't sync when I finished. When I got home I had to restart my phone, turn on/off bluetooth, turn off the watch, and force stop the app. Then after all that it magically started working again...until I woke up this morning. Now it's not connected at all. I did all the same steps again and nothing. I removed the watch from the app and tried to add it again...still nothing. Annoyed that I'll have to return to the store when I really don't have time this week. I miss my Pebble, but I needed a replacement since it lost the voice reply feature when Fitbit bought them and killed multiple features. Really shouldn't have trusted Fitbit.
09-18-2019 04:48
09-18-2019 04:48
Mine won't do anything the screen on the watch just keeps scrolling down load the fit bit app
12-31-2019 16:37
12-31-2019 16:37
I got mine for Christmas. It is now 6 days later and I can't get it to connect at all. I had to keep on resetting it and my phone to get it to sync. Today it won't sync no matter what I do. I tried a factory reset, removing and reinstalling the app, restarting my phone, turning Bluetooth off and on, but nothing worked. I'm taking it back to the store.
01-02-2020 06:11
01-02-2020 06:11
I finally got it working after some tinkering with Fitbit support. We just kept trying different things quite a few times. But I got it working that night.