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Versa 2 won't sync

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‎11-16-2021 15:14 - last edited on ‎11-18-2021 10:34 by Fitbit Moderator

‎11-16-2021 15:14 - last edited on ‎11-18-2021 10:34 by Fitbit Moderator

Versa 2 not syncing 

 

Moderator Edit: Clarified subject

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‎11-18-2021 10:36

‎11-18-2021 10:36

Hi there, @dgdeptuch. Welcome to the Community Forums. 

 

If you haven't done so yet, please try removing the Bluetooth connection between your phone and your Fitbit device:


*On your phone, tap Settings > Bluetooth > the information icon next to the name of your Fitbit device > Forget This Device.
*Open the Fitbit app and set up the connection again. You should receive a message asking you to allow your Fitbit device to pair with your phone. Tap Pair to approve the request.

 

Sync your Versa 2 automatically when you open the Fitbit app or manually by tapping your profile picture > your device tile > Sync Now.

 

If you continue having syncing difficulties, see Why won't my Fitbit device sync? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎11-18-2021 23:54

‎11-18-2021 23:54

Hi There,

 

Are you receiving any notifications on your versa 2

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