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Versa 2 won't track my sleep accurately

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not registering sleep start time correctly On Versa 2

Moderator Edit: Clarified subject

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Hi there, @tooty1. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 2 is not tracking your sleep accurately. I understand your concern, I will do my best to help you with this!

As a first approached, I'd recommend to sync your Versa 2 to the app after waking up. This will help to make sure that all your data is sync properly. 

Also, note that your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

If you're not receiving sleep stages, I recommend considering the following in order to get sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information, see What should I know about Fitbit sleep stages?

Maria | Community Moderator, Fitbit


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