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Versa 2 won't turn on after the update

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‎08-24-2021 15:10 - last edited on ‎08-24-2021 16:25 by Fitbit Moderator

‎08-24-2021 15:10 - last edited on ‎08-24-2021 16:25 by Fitbit Moderator

Hi guys, I was trying to do the latest update on my versa 2 and the update failed. Now my watch doesn’t turn back on and don’t know what to do.

 

 

Moderator Edit: Clarified subject

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‎08-24-2021 16:26 - edited ‎08-28-2023 09:21

‎08-24-2021 16:26 - edited ‎08-28-2023 09:21

Hi there, @AncaMihaita. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-24-2021 16:26 - edited ‎08-28-2023 09:21

‎08-24-2021 16:26 - edited ‎08-28-2023 09:21

Hi there, @AncaMihaita. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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