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Versa 2 won't turn on

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‎05-02-2022 19:18 - last edited on ‎05-03-2022 07:43 by Fitbit Moderator

‎05-02-2022 19:18 - last edited on ‎05-03-2022 07:43 by Fitbit Moderator

My versa 2 has a full 100% charge but I cant turn the watch on or sync to my phone any longer.

 

Moderator Edit: Clarified subject

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‎05-03-2022 07:44 - edited ‎10-23-2023 10:10

‎05-03-2022 07:44 - edited ‎10-23-2023 10:10

Hi there, @Dsummers. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device?

If the above doesn't help, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-03-2022 07:44 - edited ‎10-23-2023 10:10

‎05-03-2022 07:44 - edited ‎10-23-2023 10:10

Hi there, @Dsummers. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device?

If the above doesn't help, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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