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Versa 2 won't turn on

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‎01-12-2021 10:23 - last edited on ‎01-13-2021 05:17 by Fitbit Moderator

‎01-12-2021 10:23 - last edited on ‎01-13-2021 05:17 by Fitbit Moderator

Last night while sleeping my Versa 2 died. The battery is not dead. I plugged it back in & seemed to be fine for a few hours, then it died again. Help. Thank you.

 

 

Moderator edit: updated subject for clarity

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‎01-13-2021 05:16

‎01-13-2021 05:16

Hi @BFlatch, welcome to our Fitbit Community. Since you mentioned that your Versa 2 is not turning on, I'd like to know if it vibrates when you put it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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