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Versa 2 won't turn on.

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‎01-12-2021 17:12

‎01-12-2021 17:12

My Versa 2 has an image of an X and data not cleared sync and try again. I've only had the watch a year.Green lights haven't worked in a few weeks and hadn't found sleep or heart rate on watch in weeks either. I've tried resetting  but it does not do anything.

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‎01-13-2021 04:45

‎01-13-2021 04:45

Hi @Nikkimwarren, welcome to the Italian Community forum. 

 

Thank you for sharing this information about what you've been experiencing with your Versa 2 watch and the troubleshooting steps that you already tried. 

 

This message regularly appears on the display of the watch when a factory reset fails and should be resolved by setting up the watch with your account again (as if it were a new device). You can follow the steps listed here.

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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