help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2021 22:48

‎02-09-2021 22:48

I've had my versa 2 for 10 months. Yesterday it was stuck with the logo showing and now it just won't turn on at all. Is there a fix to this? Warranty? 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎02-09-2021 22:52

‎02-09-2021 22:52

Is it fully charged?

Were you doing trouble shooting for the logo to appear?

And if so what was the problem?

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-09-2021 22:55

In response to Guy_

‎02-09-2021 22:55

Yes it was at 99% the last time I saw it displayed. I wasn't doing any troubleshooting, only charging. 

Best Answer
0 Votes

‎02-10-2021 10:04

In response to AGlass404

‎02-10-2021 10:04

Welcome to the Fitbit Community, @AGlass404. It's nice to see you around and thank you for your help, @Guy_.

 

@AGlass404 Thanks for the details shared in your post. I understand your concern and before considering other options, I recommend trying the following:

 

  1. Follow the complete troubleshooting instructions including a restart at Why isn't my Fitbit device's battery charging?

  2. Change a clock face: How do I change the clock face on my Fitbit device?

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes