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Versa 2 won't turn on

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‎04-12-2021 18:59 - last edited on ‎04-13-2021 06:46 by Fitbit Moderator

‎04-12-2021 18:59 - last edited on ‎04-13-2021 06:46 by Fitbit Moderator

My Fitbit Versa 2 has completely got off, unable to switch on even after trying to charge it, nothing’s working and this has happened bit by bit, first the swipe and tap stopped working and now it’s just not turning on.

 

need help urgently, this was bought on October 27th 2020.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎04-12-2021 20:57

‎04-12-2021 20:57

Sounds like it may be flat or faulty, and is under warranty.

 

Have a look first at the suggestion posted here

Author | ch, passion for improvement.

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‎04-13-2021 06:48 - edited ‎10-25-2023 05:39

In response to Guy_

‎04-13-2021 06:48 - edited ‎10-25-2023 05:39

Hi there, @Kajalpeeyush. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand how you must be feeling. 

I've seen you got in touch with our Support Team after posting here and they've already helped you with this matter. If you have any further questions or concerns, feel free to update your support case. 

Have a nice day. 

Maria | Community Moderator, Fitbit


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