01-23-2024 15:00 - last edited on 01-24-2024 06:52 by MarreFitbit
01-23-2024 15:00 - last edited on 01-24-2024 06:52 by MarreFitbit
my versa 2 stopped working after I replaced the bands and now it appears to be dead
Moderator Edit: Clarified subject
01-24-2024 07:56
01-24-2024 07:56
Hi there, @CruiserBen. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 2 has stopped responding after switching the bands. I will do my best to help you to sort this out!
Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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01-25-2024 02:56
01-25-2024 02:56
I have tried what you suggested but it will not restart. the button seems to be moving freely and I have tried cleaning it. I have also tried recharging it.
01-27-2024 14:18
01-27-2024 14:18
still not working