Versa 2 won't update firmware

[Mootz2021]

I bought a Versa2 yesterday evening and tried to set it up last night. However, I noticed not all functionality was working (ex: no notifications for texts and phone calls). In addition, when I tried to download certain apps, I receive an error message that says I need to update to the latest version to install the app. There is no update available in my home screen, yet the firmware version (35.70.7.14) on my Versa2 is not the most recent version. When I contacted support they just said I would have to wait a few days for the update to occur on its own in the background and that I cannot view it's progress. This seems like a very strange explanation and I would like to be able to use my Versa 2 at full functionality as soon as possible. Please help!

Moderator edit: subject for clarity 

[JohnnyRow]

What support said is true, like it or not.

[Mootz2021]

Thank you for confirming. I would suggest making this different with Fitbit products in the future, as it is very confusing and frustrating for customers. Waiting three days for a basic update so the watch actually works doesn't seem like very advanced technology. I will not be recommending the FitBit Versa2 to others for this very reason and am tempted to return the item.

[laufen]

I have the same problem. Got the Versa2 yesterday and was told i have to wait for the update.

Did you get the update and how many days did it take? 

[Mootz2021]

Yes it did eventually update. I got a push notification for the update in the morning, probably about 48-72 hours after I first set it up. Kind of annoying ar first, but everything does appear to be functioning well now with the updated version 35.72.1.9.