help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 won't update or sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2021 10:50 - last edited on ‎01-27-2021 16:23 by

‎01-27-2021 10:50 - last edited on ‎01-27-2021 16:23 by

Is anyone having problems with the new versa 2 update? My Versa 2 showed an update available about 2 days ago. It will not update and seems to be preventing syncing. I have reset to factory and reinstalled but still won't update or sync, also says update failed

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
1 REPLY 1

‎01-27-2021 11:36

‎01-27-2021 11:36

https://community.fitbit.com/t5/Android-App/Syncing-Issues-on-Android-3-37/m-p/4691393#M141829

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes