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Versa 2 won't update

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‎03-10-2023 20:29 - last edited on ‎03-11-2023 04:32 by Fitbit Moderator

‎03-10-2023 20:29 - last edited on ‎03-11-2023 04:32 by Fitbit Moderator

versa 2 won't update

 

 

Moderator Edit: Clarified subject

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‎03-11-2023 04:34 - edited ‎06-16-2023 06:18

In response to Guy_

‎03-11-2023 04:34 - edited ‎06-16-2023 06:18

Hi there, @Ronie3. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to @Guy_'s recommendations, please see Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-10-2023 22:48

‎03-10-2023 22:48

Hi @Ronie3 - if you are trying to do a firmware update it isn't necessary.

 

If it is not syncing with the app try restarting the watch and logout of the Fitbit App, swipe off the active window and in Android clear the storage cache and force stop it and restart the phone.

 

Login and wait for any pair and link prompts and sync.

Author | ch, passion for improvement.

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‎03-11-2023 04:34 - edited ‎06-16-2023 06:18

In response to Guy_

‎03-11-2023 04:34 - edited ‎06-16-2023 06:18

Hi there, @Ronie3. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

In addition to @Guy_'s recommendations, please see Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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