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Versa 2 won't work as expected

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‎07-17-2023 08:24 - last edited on ‎07-17-2023 10:24 by Fitbit Moderator

‎07-17-2023 08:24 - last edited on ‎07-17-2023 10:24 by Fitbit Moderator

Breaks every 10 to 12 months.

Company does not honor warranty 


Moderator Edit: Clarified subject

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‎07-17-2023 10:26

‎07-17-2023 10:26

Hi there, @Startsatmidnite. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2. We‘re taking your comments and sentiments in regards to our products and services into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again

For more information about our warranty, see fitbit.com/legal/returns-and-warranty or please feel free to contact our team back so they can clarify any doubt. 

Maria | Community Moderator, Fitbit


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