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Versa 2

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‎05-19-2022 16:08

‎05-19-2022 16:08

Wondering why my watch keeps back tracking do over 10,000 but it goes back to 7083

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3 REPLIES 3

‎05-20-2022 07:05

‎05-20-2022 07:05

Hello @Tia123456 

I would try restarting your Versa 2. You will not lose any data doing a restart. Just hold down the side button on your Versa 2 until you see the Fitbit Logo then release the button. You will feel the Versa 2 vibrate indicating the tracker has restarted. 
😃 Hopefully that answers your question and resolved the issue. Please let me know. 

 
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‎05-21-2022 08:17

In response to SunsetRunner

‎05-21-2022 08:17

Hello that didn't work nothing work so they sent a discount for a new one
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‎05-21-2022 08:58

In response to Tia123456

‎05-21-2022 08:58

I’m sorry the troubleshooting steps didn’t resolve the issue but I’m thrilled to see your getting another Fitbit Tracker @Tia123456 😃 Happy Stepping and enjoy your weekend 

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