Versa 3 Alarms

[BobbiemlRyan]

Versa 3 Alarm

I'm unable to set a new alarm or alter any existing alarms.

I tap on the alarm clock tile. Then tap on the alarm I want to amend and I'm thrown back out to the alarm clock tile again 

If I try to set a new alarm, I can get as far as selecting the time but when I tap on set alarm I get kicked back to the alarm clock tile again

[Guy_ · Accepted solution]

Hi @BobbiemlRyan - this may be due to an internal OS corruption. As a first step hold the watch button for upto 10 seconds till it blanks or vibrates, then release and wait for the logo to  appears and for it to start.

If this doesn't help a factory reset will be necessary but if you have an Android phone don't do that because you may not be able to set it up again with the new V4 Fitbit App and won't be able to use the watch at all.

[BobbiemlRyan]

Thank you, thank you, thank you

That worked a treat.