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Versa 3 Snore Report - Not working

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‎04-03-2022 08:10 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-03-2022 08:10 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

Hello, I’ve had my snore report toggle on for the last few weeks and I used to get the purple bubble showing the snore report. However, for about a week now the purple bubble with the snore report aren’t there.

 

I’ve tried resetting my phone, logging out of the app, syncing my versa 3 and various other things and still nothing. Is there something else I can try? 

-Christina 

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‎04-03-2022 10:43

‎04-03-2022 10:43

Hello @Creese13 and welcome to the Community.  Please check and make sure your microphone didn't get turned off somehow.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-03-2022 11:04

In response to LZeeW

‎04-03-2022 11:04

I doubled checked the microphone on the Fitbit and my phone (just in case) and both are still on. Thank you! 

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