Versa 3 Time is incorrect!

[PatriciaKlotz]

The time on my Versa 3 is incorrect & I have tried everything to correct it!  Help 

Moderator edit:  updated subject for clarity

[JuanFitbit]

@PatriciaKlotz , A warm welcome to the Community! Thank you for your efforts. 

Please do as follows: 

On your cell phone:

• Please go to Settings > Date and time. (may be different, depending on the operating system of the mobile phone)
• Switch the automatic time to manual.
• Turn your phone off and on again.
• Try to sync your watch again.

If the time is set correctly again, you can reset your mobile phone to any setting you like.

If the time is still displayed incorrectly after synchronization, please do the following:

On your PC/Browser:

• Please open Chrome or any internet browser (internet explorer, Firefox, etc)
• Go to fitbit.com and sign in with your password and email address.
• Tap Settings (gear top right)
• Under Personal Settings>Time Zone, select any time zone.
• Save the changes. (press submit)
• Then please go to the Fitbit app on your phone.
• Click on "Your profile picture>Advanced settings"
• Turn off the "Automatic time zone" and "Automatic location" options. You should see the selected time zone. Then select Berlin and your location again.
• Turn your phone off and on again.
• Try to sync your Versa again.
• The time should be displayed correctly on the clock again.

Hope this helps