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Versa 3 and Textra App

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‎08-21-2022 14:53 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

‎08-21-2022 14:53 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

I just got my versa 3 (upgrade from the original versa) and I am unable to respond to text messages via my watch. I can only read them. I don't know how to enable this. Can someone please help? I hate to have to go back to Samsung messaging. I am using a Samsung 8+ phone. Thank you.

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‎08-21-2022 17:43

‎08-21-2022 17:43

Hello @Devo20 

 

I’m not totally versed on this particular app but I dug around and found this thread: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Quick-replies-not-available-with-Textra/m-p.... Maybe that might help. 

Also check this settings. Open your Fitbit App, tap your profile picture then scroll down and tap Versa 3. Next scroll down again and tap Notifications. Ensure your text notifications are enabled. While on the same page tap App notifications and ensure your text app is enabled. Remember to sync your Versa 3 to accept any changes if you made any. 

🤞 I’m hoping this helps. Let me know

 

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3 REPLIES 3

‎08-21-2022 17:43

‎08-21-2022 17:43

Hello @Devo20 

 

I’m not totally versed on this particular app but I dug around and found this thread: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Quick-replies-not-available-with-Textra/m-p.... Maybe that might help. 

Also check this settings. Open your Fitbit App, tap your profile picture then scroll down and tap Versa 3. Next scroll down again and tap Notifications. Ensure your text notifications are enabled. While on the same page tap App notifications and ensure your text app is enabled. Remember to sync your Versa 3 to accept any changes if you made any. 

🤞 I’m hoping this helps. Let me know

 

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‎08-22-2022 19:13

In response to SunsetRunner

‎08-22-2022 19:13

Totally worked.  I am using a Samsung Galaxy. 8+ which only has Android 9 and they kept telling me it wouldn't work with a Versa 3 but you solved my issue. Thanks! 

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‎08-23-2022 05:34

In response to Devo20

‎08-23-2022 05:34

That’s fantastic news @Devo20! 😃 I’m super happy that worked for you and I was able to help. Please consider marking the instructions I provided you as “Best Answer”. Doing so will help other individuals who are experiencing the same issue find answers quickly. I’d really appreciate it. Enjoy the rest of your week and as always Happy Stepping! 

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