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Versa 3 app says "fitbit.com is unavailable"

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‎06-23-2022 00:30 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

‎06-23-2022 00:30 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

I've been  trying to log into the app. Trouble shoot by; -clear cache - force stop - uninstall & reinstall app -reboot phone and it still doesnt work. Literally just purchased it today as well. Does anyone has a solution to this? 

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‎06-23-2022 03:58

‎06-23-2022 03:58

hI @Gnouvymym - if you are getting this on your phone it may be a security issue.

 

You can try using a mobile only connection [by turning of wifi], which may work..

 

Even though you have a normal Internet wifi connection there are some specifics that may need addressing, see No internet connection.

 

Also ensure that you have phone GPS on

Author | ch, passion for improvement.

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