Versa 3 battery and connectivity issues

[rain1313]

I got my versa 3 last week, charged it to 100% and the battery lasted 6 days. I charged it again, and now after charging to 100% yesterday afternoon, it is at 50% and I haven’t used any features on it. I have tried the recommended ways to reduce battery use and had no luck. How did it last 6 days and now I have to charge every other? The whole reason I upgraded from the versa to the 3 was so I didn’t have to charge so much.

It also keeps unpairing from my phones Bluetooth and I keep having to repair it. I did the newest iOS update on my phone right before the unpairing issue started. Fitbit has seemed to delete the 3 from its website as well.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @rain1313. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

As for the battery drain, I was wondering if by any chance you're using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

Additionally, please make sure you've reviewed all tips and recommendations provided here Can I extend my Fitbit device's battery life?

Regarding the connectivity issues, please see Why won't my Fitbit device sync?