Versa 3 battery is draining quickly

[crwebb]

I bought my Versa 3 in July 2022 and it was fine for about 6 months when i started getting problems with the battery holding it's charge ( I needed to charge twice a day). I checked all the forums and tried all of the things that were advised to no avail, so I contacted Fitbit direct. They offered to replace the watch and I received a new one in a few days. I had the new one for a couple of weeks before the same issues arose, so again I contacted Fitbit who replaced it with a new one. Guess what - this one had the same issue so I contacted Fitbit and explained the issue - they could only replace it like for like again or give me 50% off any other product. I offered to down grade to a Versa 2, but they wouldn't have it. I have no other choice but to keep on getting replacements. I now have 4 Versa 3 watches ( hopefully one of them will work properly).

Fitbit obviously know there is an issue with these watches, but won't admit it. The Versa 3 is not fit for purpose. I wish I had gone with a Garmin.

Come on Fitbit, admit there is a problem and do something about it

Moderator Edit: Clarified subject

[Sherlee59]

It just occurred last night after 11 months of wearing everyday and only
having to charge it 4 days. I don't think I damaged it as it did restart.
It works fine but the side button still will not engage. The charge has
dropped 25% in 4 hours. I have spoken with Fitbit customer service they are
determining whether they will send me a new one. I sent them what they
requested. We'll see what happens.

[knuthouse01]

I thought buying it directly from Fitbit, I’d avoid any issues. 

[knuthouse01]

Eureka!  Fingers crossed and knock wood….but I had turned my Versa 3 off overnight and then charged it up completely yesterday morning.  I then did the only other thing I could think of…I reset to factory settings and began over again.  Last night at bedtime I was at 71%.  I’m currently (16 hours later) at 69%.  So we’ll see…

[RHaas]

I turned off the FITBIT AFib monitoring a few days ago and it seems battery charge life has improved a lot. 

[knuthouse01]

It’s 24 hrs and I’m at 68%. It was 71% this time last night. I did a factory reset and started over yesterday morning. 

[Sherlee59]

It's crazy but the side button was not responding and the battery went from
99% to 34% in a matter of hours. I wore it to bed and it was completely
dead in the morning. I put it on the charger thinking what have I got to
lose. It charged completely and the side button works again. That was
yesterday and I still have 78% charge. Who knows what happened... I'm sure
it will probably happen again. Keep your fingers crossed!!

[knuthouse01]

After the factory reset, I charged my Versa 3 Sunday morning.  Took most of the day off and on to get stuff back in place, and when I went to bed Sunday I had 71% battery.  Here it is Tuesday afternoon and my battery is at 57%. Happy camper again. 

[knuthouse01]

Okay weekly report.  Last Sunday, after turning my Versa 3 off overnight, I hit the factory reset button and charged it up.  I spent time getting things reset to things I’d want/need, and crossed my fingers.  When I went to bed on Sunday my Fitbit was at 71%.  Last night (Friday) I finally got a notice to charge as it was down to 23%.  Am I happy?  You bet!!!  Now if I can just do the same thing with my iPad!  Thanks for all the suggestions, and letting me know I’m not the only one with this issue.  

[knuthouse01]

Okay, its been over a month since factory reset, and I’ve been getting 6 to 7 days on a full charge!  So it did work.  Was a pain to do, but worth it.  

[Sandyego]

I only get 2 days as well

[knuthouse01]

I turned everything off, re-booted, and lowered all my settings. The only thing that worked was re-setting to factory and starting over again. So far, so good.