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Versa 3 battery is draining quickly

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‎11-05-2022 11:25 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎11-05-2022 11:25 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

  • I am facing  problem with versa3, draining battery very quickly, need to charge twice in a day. Contacted fitbit help and support department but of no use. Support staff not trained enough to solve issue. They use settreo type solutions. Also touch screen is not working but no solution, first they offered replacement and then shifted to discount., which I refused to avail. Will not recommend future buy of this product. 

 

Moderator Edit: Clarified subject

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‎11-07-2022 04:56 - edited ‎08-04-2023 04:05

‎11-07-2022 04:56 - edited ‎08-04-2023 04:05

Hi there, @tmcmaths. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-07-2022 04:56 - edited ‎08-04-2023 04:05

‎11-07-2022 04:56 - edited ‎08-04-2023 04:05

Hi there, @tmcmaths. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

Are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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