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Versa 3 battery started draining after the update

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‎12-07-2021 01:39 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎12-07-2021 01:39 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

Hi,  I usually charge my Fitbit Versa3 every 5 days or so.  I am active twice daily as a minimum so it is used an awful lot.  Since the update I am charging it daily as it will use 50% in a day.  Is this a known issue and one that will be resolved?  I bought this as it was that much better for battery life than competitor products.

 

Thanks

Chris

 

Moderator Edit: Clarified subject

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‎12-07-2021 04:52

‎12-07-2021 04:52

Hi there, @Chriss2000. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

 

Please know that your Versa 3 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

 

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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5 REPLIES 5

‎12-07-2021 04:52

‎12-07-2021 04:52

Hi there, @Chriss2000. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

 

Please know that your Versa 3 battery should last up to 6 days. However, as with other electronic devices, the battery will depend on the features and how often they're used, such as the GPS, Spotify app or the Always-On display. While this doesn't mean that you shouldn't use them, please take into into consideration the conditions that impact your watch's battery.

 

That being said, I'd recommend to change the clock face to one designed by Fitbit and please confirm if you've followed the tips and recommendations to maximize your watch's battery life described here.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-10-2021 01:59

In response to MarreFitbit

‎12-10-2021 01:59

Hi,

 

I have made these checks.  I had not changed anything at all.  I use the fitbit 3 times a day typically a walk, gym and football.  The battery since the update has been an issue doing around 40% of the battery per day whereas it used to be 20%.  
Is this something that will be rectified as it is a huge inconvenience now.

 

Chris

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‎12-10-2021 03:02

In response to Chriss2000

‎12-10-2021 03:02

@Chriss2000 Thanks for those details. I understand where your concern is coming from. 

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-14-2022 20:59

In response to MarreFitbit

‎08-14-2022 20:59

Ya mine is doing the same thing. I didn't make any changes to the versa3 I got the update and now it drains by 50%over night. Use to last 4 days at least. Only had the versa 3 for 2 months at most.  Why is the battery draining after the last update? 

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‎08-15-2022 03:31

‎08-15-2022 03:31

I've only had my versa 3 ( up graded from versa 2) since last Wednesday was working great but after up date battery draining by an alarming rate 50% at least per day !!!!!

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